Reservation department: +375-44-517-8888
  +375-29-517-8888
  • Booking conditions

Booking conditions

Now it’s possible to buy health resort voucher straight at home. Do it online!

Payment

We offer you to pay using your plastic card (Visa, Mastercard, Belcard) by means of the system of electronic payments WEBPAY.

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Data transmission is performed via separate channel with application of up-to-date methods of encryption, which makes it impossible to intercept confidential information Data is transmitted in encrypted form and saved only at the special server of WEBPAY™.

Repayment conditions

Terms and condition of repayment are specified in p. 3 of the Contract for rendering sanatorium and resort services for private persons, which may be found in section Contracts.

If you want to get your money back you have to send a letter to our e-mail (section Contracts, hyperlink “Feedback”) or call +375 (2340) 5-67-94 and don’t forget to specify order no. and reason for repayment.

Transfer of money to your plastic card is performed within one week for cards emitted by Belarusian banks and within one month – for cards emitted by foreign banks.

In case you pay with your plastic card, money is returned to the same plastic card.

Booking procedure

At page online-booking you may choose desired period of your vacation and press button “Check availability”. Booking module will provide you the list of available rooms and quantity of guests. After that you can choose necessary number of guests for each room type and press button “Book”. After that you switch to order, where you have to specify customer information:

  • name and surname;
  • birth date;
  • address;
  • phone-number;
  • e-mail.

Here you have to choose preferred type of payment, period of stay, date of your arrival and specify information about your guests (name and surname, sex, birth date). After that you press button “Proceed to payment”.

You will see all the details of you booking and total amount to be paid. If you press “Cancel’ button your order will be cancelled and if you press “Pay” you will be redirected to web-site of Webpay and pay for your services using your plastic card.

After successful payment you will automatically get notification about payment and confirmation of your booking to your e-mail.

Useful information

Мы работаем с понедельника по пятницу с 8.00 до 17.00.

We work from Monday to Friday (8.00 AM to 5.00 PM).

In case you have any question, feel free to dial +375 (2340) 5-67-94 or send us your letter to e-mail (section Contacts, hyperlink “Feedback”).